Consumer Guidance

41260 — Negotiating & Accepting Offers

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Overview

Most Australian property sales are not concluded under the hammer — they are negotiated under private treaty, either as the vendor’s chosen method from the outset or as the path a property takes after being passed in at auction. Under private treaty, the vendor (through the selling agent) receives offers, assesses them, negotiates terms, and ultimately accepts one, moving the transaction to exchange of contracts.

This entry covers that process from the vendor’s side: how to handle more than one offer arriving at the same time, how to weigh the risk carried by a conditional offer — one made subject to finance approval, a building or pest inspection, or the sale of the buyer’s own property — and what happens at the point of exchange. A vendor’s contract is affected by the same statutory cooling-off regime that governs the buyer’s position; rather than repeat those figures here, this entry cross-references the comparison table set out at Making an Offer & Negotiation (41170).

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Scope & Boundaries

This entry covers:

  • Assessing and comparing multiple simultaneous offers under private treaty, and the agent’s disclosure obligations to both sides while doing so.
  • Evaluating the risk each type of condition carries from the vendor’s perspective — finance, inspection, and sale-of-existing-property conditions.
  • The vendor’s acceptance decision and what happens procedurally at exchange of contracts.

This entry does not cover:

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Key Concepts

Multiple offers
When two or more buyers submit offers on a property around the same time, the agent is obliged to pass every offer on to the vendor promptly, regardless of how the agent personally rates it. The vendor then decides how to respond: accept the strongest offer outright, negotiate further with one or more parties, or invite a best-and-final round. Agents may tell other interested buyers that multiple offers exist to encourage a competitive response, but in most jurisdictions they cannot disclose the specific price, terms or identity of another buyer’s offer without that buyer’s consent — this confidentiality rule protects both sides from being played off against a fabricated position.
Conditional offer — subject to finance
An offer conditional on the buyer’s lender formally approving their loan within a specified period. From the vendor’s side, the key risk is time: the property is effectively taken off the market (or continues to be shown “subject to finance”) while the buyer’s approval is pending, and if finance falls through the vendor may need to re-launch the campaign. Vendors weigh this against the offer’s price and the buyer’s apparent financial position (e.g. evidence of pre-approval) when deciding whether to accept, and whether to keep the property actively marketed in the meantime.
Conditional offer — subject to building/pest or other inspection
An offer conditional on the buyer obtaining a satisfactory building, pest, or other professional inspection report within an agreed period. The vendor’s risk here is that an inspection can surface a genuine defect and give the buyer a contractual basis to renegotiate the price or withdraw, after the property has effectively been held off the market during the inspection window. A vendor who has already commissioned their own pre-sale reports (see Preparing a Property for Sale (41210)) is generally better placed to assess how much genuine risk this condition carries.
Conditional offer — subject to sale of buyer’s property
An offer conditional on the buyer first selling their own property. This is generally regarded as carrying the highest risk of the common conditions from a vendor’s perspective, since it depends on a second, entirely separate property transaction succeeding within a workable timeframe. Vendors often respond with an escape clause allowing them to continue marketing and accept a better unconditional offer, subject to giving the conditional buyer a defined period to remove their condition.
Cooling-off effect on a vendor’s contract
Once a vendor accepts an offer and contracts are exchanged under private treaty, the buyer generally retains a statutory cooling-off right for a short period in most jurisdictions, unless it has been waived or the sale is otherwise exempt (auction sales are typically excluded). This affects a vendor’s certainty at exchange, since the sale can still be rescinded by the buyer within that window, sometimes at a cost to the buyer. The specific cooling-off periods, exceptions and waiver mechanisms differ by state and territory and are tabulated in full at Making an Offer & Negotiation (41170) rather than repeated here.
Exchange of contracts
The point at which both parties sign identical contract copies and they are formally swapped (traditionally in duplicate, now commonly by electronic execution), creating a binding agreement subject to any cooling-off right and any remaining conditions. From the vendor’s side, exchange is the point negotiation formally ends and the conveyancing and settlement timeline begins — see Conveyancing, Contract Review & Inspections (41180).
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The Acceptance Process

Agents owe the vendor a duty to pass on every offer received, in whatever form it arrives, and to act on the vendor’s instructions in responding to it — a vendor is not obliged to accept the first offer, the highest offer, or any offer at all. When comparing offers, price is only one variable: a vendor weighing a higher conditional offer against a lower unconditional one is, in substance, pricing the risk that the condition fails to be satisfied within the agreed timeframe.

Agent conduct rules generally require that dealings between competing buyers stay honest and not misleading — an agent cannot invent a rival offer to pressure a buyer, and in most states cannot reveal a specific competing offer’s price or terms without that buyer’s consent, even though confirming that competition exists is generally permissible. A vendor should expect their agent to explain, for every offer on the table, exactly what conditions attach to it, the timeframe for each condition to be satisfied or waived, and what happens if it is not.

Once an offer is accepted, the path to exchange typically involves final contract review (see Conveyancing, Contract Review & Inspections (41180) for the vendor’s statutory disclosure obligations that must be met before a buyer signs), execution of contracts by both parties, and the start of the cooling-off clock where one applies. A vendor should not treat “acceptance” of an offer as final in the way a fall of the hammer at auction is final — until contracts are exchanged (and, in jurisdictions with cooling-off, until that period lapses or is waived), either party can generally still withdraw, and a vendor who continues to entertain other offers after accepting one risks exposing themselves to a dispute over whether a binding agreement already exists.