Tribunals & Alternative Dispute Resolution

Technical Reference

35610  —  Tribunals & Alternative Dispute Resolution

Dispute Resolution & Litigation (35600)
1

Overview

Node 35610 addresses the tribunal and alternative dispute resolution mechanisms available for the resolution of Australian property disputes, distinct from formal court litigation, addressed in node 35620. Tribunals and alternative dispute resolution processes offer a lower-cost and generally faster route to resolving defined categories of property dispute, and are frequently the first, and in some cases the only, forum available to a party before a matter may proceed to court.

State and territory civil and administrative tribunals exercise jurisdiction over specified categories of property dispute, most commonly residential tenancy and strata matters, applying streamlined procedures that do not require legal representation. Mediation, conciliation, and arbitration operate alongside tribunal jurisdiction as further alternative dispute resolution mechanisms, with mediation and conciliation aimed at a negotiated resolution facilitated by an independent third party, and arbitration producing a binding determination where the parties have agreed to submit their dispute to an arbitrator.

This node serves parties to a property dispute, and the advisers assisting them, in identifying the tribunal or alternative dispute resolution mechanism applicable to a given dispute, complementing the general dispute resolution framework addressed in node 35600 and the formal court litigation process addressed in node 35620.

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Scope & Boundaries

This node addresses tribunal jurisdiction, mediation, conciliation, and arbitration as they apply to Australian property disputes. It does not address the general framework of dispute resolution within which these mechanisms operate, addressed in node 35600, nor the formal procedure of court litigation, addressed in node 35620.

It does not address the internal by-law dispute resolution processes of an owners corporation prior to referral to a tribunal, addressed in node 34340.

Scope Note

This node describes generally applicable principles of Australian tribunal and alternative dispute resolution mechanisms as at the time of writing. The jurisdiction and procedure of a particular tribunal, and the enforceability of a mediated or arbitrated outcome, vary between jurisdictions and dispute types and should be confirmed against the applicable legislation before a dispute is referred.

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Key Concepts

Tribunal
A state or territory civil and administrative body empowered by statute to determine defined categories of property dispute, applying streamlined procedures as an alternative to court litigation.
Mediation
A process in which an independent mediator assists the parties to a dispute to reach a negotiated resolution, without imposing a determination on the parties.
Conciliation
A process similar to mediation in which an independent conciliator assists the parties toward a negotiated resolution, but in which the conciliator may additionally provide guidance or recommendations on the likely merits of the dispute.
Arbitration
A process in which the parties agree to submit their dispute to an independent arbitrator for a binding determination, generally used in commercial property and construction disputes where the parties have included an arbitration clause in their contract.
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Regulatory & Legal Framework

  • Civil and Administrative Tribunal Act 2013 (NSW)
    and equivalent state tribunal legislation — administered by the relevant state or territory civil and administrative tribunal — establishes tribunal jurisdiction over residential tenancy, strata, and other defined categories of property dispute.
  • Commercial Arbitration Act 2010 (NSW)
    and equivalent state and territory legislation — administered by state governments — governs the conduct and enforceability of arbitration of commercial property and construction disputes conducted by agreement of the parties.
  • Civil Procedure Act 2005 (NSW)
    and equivalent state civil procedure legislation — administered by state courts — empowers courts to refer property litigation to mediation before a matter proceeds to trial.
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Practical Application

The mechanism used to resolve a given dispute depends on its subject matter, its value, and whether the parties’ underlying contract specifies a particular process.

ScenarioApplicationOutcome
A tenant disputes the return of a rental bond at the end of a tenancyThe tenant lodges an application with the relevant state tribunalThe tribunal determines the dispute at a hearing without the cost of full court litigation
A strata lot owner disputes a by-law decision made by the owners corporationThe parties attempt mediation facilitated by the tribunal or an independent mediator before a formal hearingThe dispute is resolved by agreement or, failing agreement, referred to a tribunal hearing for determination
A commercial landlord and tenant include an arbitration clause in their leaseA dispute over a rent review is referred to arbitration in accordance with that clauseThe arbitrator’s award is final and binding on both parties

Findings are presented on the basis of data and evidence alone.