Technical Reference

34530  —  Preventive Maintenance Programs

Facilities Management (34500)
1

Overview

Preventive maintenance programs address the planned scheduling and delivery of maintenance activity applied to a property asset’s building services and mechanical systems, undertaken in advance of failure or performance degradation, as distinct from reactive or corrective maintenance undertaken in response to a fault that has already occurred.

The node covers the principal elements of a preventive maintenance program, including the development of a planned maintenance schedule aligned to manufacturer and regulatory servicing requirements, the use of computerised maintenance management systems to track and coordinate maintenance activity, and the whole-of-life asset planning that informs decisions between ongoing maintenance and capital replacement.

The discipline matters because a well-structured preventive maintenance program materially reduces the incidence of unplanned equipment failure, extends the operating life of building services and mechanical plant, and supports compliance with the servicing and certification obligations applicable to essential safety measures. Property owners and managers that rely predominantly on reactive maintenance typically incur higher lifecycle costs and a greater incidence of compliance and operational disruption than those operating a structured preventive program.

2

Scope & Boundaries

This node covers:

  • The scheduling methodology, systems and asset lifecycle planning applied to preventive maintenance of building services and mechanical systems within a property asset

This node does not cover:

  • The technical composition and operation of the building services and mechanical systems themselves → refer to Node 34510
  • The measurement and improvement of a building’s energy performance → refer to Node 34520
  • Defects and rectification arising during the construction and defects liability period of a development, as distinct from ongoing maintenance of an asset already in service → refer to Node 32650
Scope Note

Preventive maintenance obligations for essential safety measures are prescribed by state building and fire safety legislation and referenced in more detail at node 34510 Building Services & Mechanical Systems; this node addresses the broader scheduling and asset management discipline within which those obligations are delivered.

3

Key Concepts

Preventive Maintenance
Maintenance activity carried out on a planned, scheduled basis ahead of anticipated wear or failure, intended to sustain equipment performance and reduce the incidence of unplanned breakdown, as distinct from reactive or corrective maintenance undertaken in response to an identified fault.
Planned Maintenance Schedule
A structured calendar of maintenance activity for a property asset’s building services and mechanical systems, developed with reference to manufacturer servicing recommendations, applicable regulatory requirements and the asset’s operating conditions.
Computerised Maintenance Management System (CMMS)
Software used to record a building’s asset register, schedule and track preventive maintenance tasks, log completed servicing and generate compliance documentation, widely adopted by facilities managers operating larger or more complex property portfolios.
Whole-of-Life Asset Costing
An approach to maintenance and capital planning that considers the total cost of owning and operating a building services asset over its full operating life, including maintenance, energy consumption and eventual replacement, rather than assessing maintenance and capital expenditure decisions in isolation.
4

Regulatory & Legal Framework

  • Work Health and Safety Regulation (state-based)
    Relevant state or territory work health and safety regulator
    Imposes duties on persons conducting a business or undertaking to maintain plant and equipment in a safe condition, informing the minimum servicing standards applied within a preventive maintenance program.
  • Environmental Planning and Assessment Regulation 2021 (NSW) and equivalent state fire safety instruments
    Relevant local council
    Prescribe minimum servicing intervals for essential safety measures that must be reflected within a building’s preventive maintenance schedule.
  • AS 1851 Routine service of fire protection systems and equipment
    Standards Australia
    Establishes the servicing methodology and minimum intervals applicable to fire protection systems, forming a core reference standard for preventive maintenance scheduling of those systems.
  • Manufacturer servicing specifications and applicable equipment warranty terms
    Equipment manufacturers
    Govern the servicing intervals required to maintain equipment warranty coverage and manufacturer-rated performance, incorporated into a property’s planned maintenance schedule alongside regulatory requirements.
5

Practical Application

In practice, a facilities manager typically develops a planned maintenance schedule for each category of building services, drawing on manufacturer servicing recommendations and applicable regulatory requirements, and records the schedule and its completion history within a computerised maintenance management system.

As building services assets approach the end of their expected operating life, whole-of-life costing is applied to determine whether continued maintenance or capital replacement represents the more efficient course, informing the building’s longer-term capital works plan.

ScenarioApplicationOutcome
A commercial building’s air conditioning plant is approaching the end of its typical service lifeFacilities manager applies whole-of-life costing to compare the projected maintenance cost of the existing plant against the capital cost of replacementOwner makes an informed capital works decision, avoiding either premature replacement or the higher operating cost of an ageing, under-maintained asset
A mid-sized commercial portfolio relies on ad hoc, reactive maintenance with no centralised recordPortfolio owner implements a computerised maintenance management system and develops a planned maintenance schedule for each asset in the portfolioIncidence of unplanned equipment failure declines and compliance documentation for essential safety measures becomes centrally accessible
A strata scheme’s lift servicing has lapsed behind its required maintenance intervalStrata managing agent reviews the scheme’s maintenance schedule, identifies the lapsed servicing, and engages the lift contractor to bring servicing currentLift returns to a compliant servicing status, reducing the scheme’s exposure to safety and compliance risk

Findings are presented on the basis of data and evidence alone.